Customer Service Outsourcing in Vietnam: Unlock Growth Through Strategic Partnership
In an increasingly competitive global marketplace, businesses are discovering that exceptional customer service is no longer optional—it’s the cornerstone of […]
Blog (Eng)
Call Center in Vietnam: Your Gateway to World-Class Customer Service Solutions
In today’s fast-paced business environment, exceptional customer service isn’t just a competitive advantage—it’s a necessity. As companies worldwide seek cost-effective
Essential Tips for Selecting a Reliable BPO Partner in Vietnam
If you’re considering offshoring your business operations, you’re already opening the door to a wide range of benefits – from
The change in customer experience and its impact to travel industry
Challenges in the modern travel industry The travel sector – formed from a network of travel agencies and many suppliers
Effective customer reactivation through Telesales
The probability of selling to an existing customer is 60 – 70%, while to a new one is just 5-20%.
Strengths of Vietnam’s BPO services
BPO is definitely not new in the world of business solutions. By definition, this is a way to subcontract a
