Implementing RPA in Insurance Contact Centers: Low Risk and Countless Benefits
Key Highlights Robotic Process Automation (RPA) can help insurance companies improve [...]
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Rejection Handling Skills
Download Sales is a high-income job. But…Must face rejection often. Many
Contact Center Operations Automation in the Financial Industry
Background The Finance and Banking Industry is experiencing intense pressure to cut costs.
Contact Center Market Highlights – Update 2024
Amidst many fluctuations, Contact Center is still a key channel that brings significant revenue to businesses.
Recruitment
Recruitment Specialist
Job Description Recruitment Compile weekly/monthly staffing requirements for departments
Recruitment
Financial specialist
Job Description: Develop/calculate financial plans for business projects (including
Internal activities
Workshop series "For Your Better Version"
The Foundational Skills Training Course is an internal program regularly held at BellVietnam. Objective
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When Fresher does Sales
Download Ebook “Fresher does Sales. Where to start?” from basic content for beginners
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13 KPIs needed to grow Contact Center revenue
Download Some Contact center managers often rely on just one or a few simple metrics to
Cross-selling banking products effectively in the digital age (Part 2)
In Part 1, you understood the need to change your cross-selling approach.
