Chuyên viên chăm sóc khách hàng hãng điện tử Nhật Bản
Mô tả công việc Tiếp nhận cuộc cuộc gọi từ khách hàng để giải đáp thắc mắc và ghi nhận […]
Recruitment
Freelancer trends among young people: My life – My choice
According to statistics from one of the largest freelancer websites in Vietnam, there are currently more than 500,000 freelancers working.
Breakthrough at the end of the year with multi-channel switchboard solution
2020 - 2021 prolonged social distancing due to the pandemic has become a crisis for many
Hoạt động nội bộ
Mừng sinh nhật 4 tuổi dự án Gojek
Vào ngày 18/08/2022, dự án Gojek thuộc Khối dự án Miền Nam đã cùng nhau tổ chức sinh nhật nhân
Contact Center – The Key to Building Customer Experience for Banks
Digital technology is booming but cannot completely replace the role of humans in service.
Manage customer journey with customer journey map
You wonder why customers spend so much time on “clicking” to choose a product?
SALES CRM SOLUTIONS FOR B2B, B2C AND B2B2C BUSINESSES
Sales CRM is the key to supporting increased sales through enhanced customer experience
CX, EX, Loyalty
Cross-selling banking products effectively in the digital age (Part 1)
Retail customers continue to grow strongly in number but not at the same time.
Get the most out of large-scale outbound contact center campaigns
What is an outbound contact center campaign? Simply put, outbound contact center campaigns are campaigns
Practical application and illustration of Autocall in business automation
Autocall or automatic calling system allows businesses to call out to a large number of customers at the same time.
