HOW TO BUILD RELATIONSHIPS WITH CUSTOMERS AND PEOPLE AROUND YOU
Xây dựng mối quan hệ tốt đẹp với nhân viên – Bạn sẽ dễ dàng hơn trong việc quản lý […]
Knowledge
SUMMARY OF COMMON STANDARD CALL CENTER INDEXES AND HOW TO IMPROVE THEM
Standard metrics that a Call center can refer to and use as a yardstick
Technology
SUMMARY OF KNOWLEDGE ABOUT MACHINE LEARNING AND APPLICATIONS IN INDUSTRY 4.0
Trend 4.0 (The 4th Industrial Revolution) is taking place strongly, along with it
Technology
SMART IVR SERVICES WITH VOICE INTERACTION
Greet customers and receive input information automatically using IVR provided by Bellsystem24-Vietnam, route calls
Internal activities
Grand opening of the new Japanese Offshore Division office
Vào chiều ngày 20/5/2020, Công ty Cổ phần Bellsystem24-Hoasao vui mừng khai trương văn phòng làm việc mới cho khối
Operate
METHODS OF BUSINESS PROCESS ANALYSIS AND EVALUATION
We cannot make changes if we do not know something about it.
Knowledge
MULTI-CHANNEL CONTACT CENTER WITH INTEGRATED CRM
“Giải pháp tổng đài đa kênh hoàn hảo để giữ chân khách hàng và tăng doanh thu” Số lượng kênh
Technology
TELEHUB – CALL CENTER SETUP QUICKLY, SUITABLE FOR ALL SIZES
Telehub là tổng đài đa kênh tích hợp CRM được phát triển bởi Bellsystem24 Vietnam – Đơn vị có hơn 19
Technology
KYC SOLUTION WITH CONTACT CENTER – SMARTER, MORE OPTIMAL.
The KYC (customer information verification) solution via the Contact Center is a combination of optimal features.
Operate
HOW ARE YOUR CUSTOMERS TREATED? MYSTERY SHOPPING COMPANY
82% Your customers are dissatisfied with the quality of service, but they don't say so.
